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Problems with screen flicker with Safari 5.0.3 (6533.19.4)

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Problems with screen flicker with Safari 5.0.3 (6533.19.4)

Postby realityhacker » 20 Apr 2011, 12:37

Hi there,

I'm considering using Shiva for a project targetting mobile phones as well as web users. I tried the technology preview on a Mac, but instead of getting a smooth response from the application I had a lot of flickering on the screen. Is this likely to be a bug in the mac viewer? How responsive are you guys to tracking down and resolving this kind of issue. I am worried that if we commit our application to a third party, like Shiva, we will be beholden to the level of support that you offer. Can you give me any good news on this front?

Regards,
Joe
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Re: Problems with screen flicker with Safari 5.0.3 (6533.19.4)

Postby NiCoX » 20 Apr 2011, 13:43

Hi,

Could you give us more info? model of your Mac, Mac OS X version, and ideally the URL you are testing?
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Re: Problems with screen flicker with Safari 5.0.3 (6533.19.4)

Postby realityhacker » 20 Apr 2011, 20:04

It's a macbook pro running macos 10.6.6 (2.8GHz intel machine).

It's basically all the demo on this page: http://www.stonetrip.com/shiva-3d-engine-technical-demo.html

I downloaded and installed the viewer, which it did automatically, and then it downloaded the application. There was flicker and screen tearing. I closed the window and tried again and was greated with a blank screen (see attachment).

Joe
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Re: Problems with screen flicker with Safari 5.0.3 (6533.19.4)

Postby NiCoX » 20 Apr 2011, 20:27

Hi,

Yes I repro the black screen on my Mac on this page. We have to look at that but it seems it's not related to the player itself, as with a "regular" web page (not a fancy popup) it works well.
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Re: Problems with screen flicker with Safari 5.0.3 (6533.19.4)

Postby realityhacker » 20 Apr 2011, 23:10

Ok, that's good to know. I found that sometimes it worked, and sometimes it didn't. It could possibly be an iframe issue - however all of your demos run in an iframe, so it would be good to get it fixed :).

Can you let me know when it's resolved please? (Or point me to a bug number that I can track myself.)

Many thanks,
Joe
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